How does the cardigan fit?
Our cardigans are intentionally designed with an oversized, relaxed silhouette, giving you room through the body and making them easy to layer and style in different ways.
What size should I choose?
Because the cardigan is intentionally oversized, choose your size based on how relaxed you'd like the fit to feel. Refer to our size guide for additional guidance.
Is this a preorder?
Yes. Our current knitwear collection is available to preorder while production is underway. Your order reserves your piece from the current production run.
What happens after I order?
Your order enters our current production and fulfilment process. We're documenting the journey from production and finishing through quality checking and dispatch.
When will my cardigan arrive?
Current estimated dispatch: [GF TO CONFIRM]. Once dispatched, you'll receive tracking information.
Where is the knitwear being produced?
Our current knitwear production is taking place in Leicester, UK, and we're taking you behind the scenes of the process.
Do you offer international shipping?
We ship to numerous countries worldwide. Please check our shipping rate at checkout or reach out to our customer service team to find out if we ship to your specific location.
How can I track my order?
A tracking number will be provided to you via email once your order has been dispatched. You can use this number to monitor your order's progress on our courier's website.
What are the shipping charges?
Shipping charges vary depending on the destination and size of the order. All shipping fees will be calculated and displayed at checkout.
What if I'm not home to receive my order?
If you're not available during the time of delivery, our courier will usually attempt to deliver your package multiple times or leave a note with instructions to arrange a re-delivery or pick-up from a local depot.
